LegalHoops is a leading provider of high-quality basketball tournaments and events across various venues. We seek a dynamic and organized Venue Director to oversee and manage all aspects of our tournament venues. The Venue Director will play a critical role in ensuring the smooth and successful execution of each event, providing exceptional service to both teams and spectators.
Responsibilities:
1. Venue Operations Management:
– Oversee the day-to-day operations of multiple tournament venues, ensuring all areas are clean, safe, and well-maintained.
– Coordinate with the maintenance team to promptly address any repair or maintenance issues.
– Implement and enforce venue policies and procedures to ensure compliance with LegalHoops’ standards and regulations.
– Develop and maintain a comprehensive inventory of venue equipment and supplies to support tournaments and events.
2. Event Coordination and Execution:
– Plan and coordinate logistics for tournaments and events, collaborating with various internal stakeholders, such as the tournament director and finance team.
– Schedule and coordinate practices, games, and competitions with teams and external parties.
– Coordinate with vendors (e.g., food and beverage providers, security personnel) to ensure smooth event execution.
– Oversee the setup and breakdown of event spaces, ensuring they meet the required specifications and are aesthetically pleasing.
3. Staff Management:
– Recruit, train, and supervise a team of venue staff, including event coordinators, security personnel, janitors, and other support staff.
– Evaluate staff performance and provide ongoing coaching and development opportunities.
– Ensure all staff members comply with LegalHoops’ policies and procedures and project a professional image to stakeholders.
4. Customer Service:
– Provide exceptional customer service to teams, spectators, and other event attendees, handling inquiries, complaints and resolving issues promptly and professionally.
– Continuously assess and incorporate customer feedback to enhance the overall event experience at LegalHoops’ venues.
5. Budget and Financial Management:
– Assist the finance team in developing and managing the venue budget, ensuring expenses are within projected guidelines.
– Monitor revenue streams, including ticket sales and concessions, to ensure financial goals are met.
Qualifications:
– Bachelor’s degree in Sports Management, Hospitality, Business Administration, or a related field.
– Proven experience in venue management, event planning, or related roles.
– Knowledge of basketball tournaments and events is highly desirable.
– Strong organizational and multitasking skills, capable of managing multiple events simultaneously.
– Excellent problem-solving and decision-making abilities, with strong attention to detail.
– Outstanding interpersonal and communication skills, with the ability to work collaboratively with diverse internal and external stakeholders.
– Ability to work flexible hours, including evenings, weekends, and holidays, depending on event schedules.
Join our passionate and dynamic team at LegalHoops and help us provide unparalleled experiences for basketball enthusiasts across various events!