In our fast-paced and often unpredictable world, capturing and preserving life’s ordinary experiences can be crucial. We often encounter challenges and obstacles that test our patience and resilience in these ordinary moments. Today, we share the story of one individual whose remarkable journey with the ANJEL Tech® mobile app demonstrates its transformative power and ability to hold service providers accountable.
We all face challenges in our daily lives. From the all too highly publicized and increasingly occurring issue of unlawful police stops to the struggle of receiving what we pay for, these challenges can be daunting. This individual’s story began with a routine car inspection at a reputable dealership that would uncover events that tested his patience and resilience.
As this individual drove to the dealership, the warning light on the dashboard indicated low air pressure in the right back tire. When asked by the service manager if there were any known problems with the car, the individual showed the dashboard and tire to the service manager, explaining that the warning appeared while driving to the dealership, which was approximately a 50-mile drive.
After nearly three and a half hours of waiting, the individual and service manager reviewed the bill, which, according to the mechanic’s inspection, did not indicate a problem with the car’s brakes, fluids, and tires. The car had no problems at all. After reviewing the mechanic’s service report, without argument, this individual paid the bill and got into the car, where again, the persistent tire warning immediately greeted this individual.
Upon leaving, this individual noticed the service included a car wash but no vacuuming or valet service. The individual was given the car keys and shown by the service manager where one of the three valets on duty, now sitting on a bench, parked the car. Exasperated by the excessive time spent waiting for the car, I asked one of the valets to put the proper air pressure in the tire; he responded courteously, and the individual drove the car off the lot onto the highway and headed home.
However, within 10 miles of the dealership, disaster struck as the back right tire blew out. Now deeply unhappy with the service, the individual was determined to make things right; this individual returned to the dealership, armed with the ANJEL Tech® app, to discreetly document the forthcoming conversation and resolution by recording, not live streaming it. If legal action were required, it would be a Caught On Camera moment, preserved remotely.
As if, by textbook, the service manager automatically hurled audacious and offensive remarks at this individual to avoid taking financial responsibility for failure to provide the exact service requested by this individual. However, armed with the evidence recorded on ANJEL®, the individual stood fast and demanded the expected and deserved service. After asking the individual to assume full financial responsibility, then reducing that demand to paying for the mechanic’s assistance, mounting and balancing the tire, the service manager reluctantly agreed to order the proper tire, mount it and provide a rental car at no charge. The crucial aspect of this situation is that payment was made for a service not provided by the dealership.
Despite getting a new promise to repair the car, the individual had concerns about whether the dealership completed the car’s initial maintenance service billed and paid, given the service manager’s attempts to avoid repair costs. Without provocation, the dealership manager handed the individual a dealership rental receipt, warning them to use it should the police stop their rental car. Recognizing the opportunity to warn the dealer to complete the work billed and the new promise, the individual unveiled the power of ANJEL® to the dealership and service manager by demonstrating how ANJEL® works should the police stop their car.
Ultimately, ANJEL®’s ability to safeguard against deceitful business practices ensured that the individual received the service they deserved while saving substantial money. This remarkable solution, offered through the ANJEL® app, addresses our society’s increasing greed, incivility, violence, and irresponsibility.
Through the LegalHoops ANJEL® Initiative, our mission is clear: foster accountability, civility, trust, and safety – FACTS. The comprehensive security app seamlessly transforms your cell phone into a unique body camera, catering to your lifestyle and safety 24 hours a day. This innovative technology empowers individuals to establish and maintain boundaries with FACTS in every encounter. With ANJEL®, every moment becomes a chance to capture and preserve the truth, your dignity, and your reputation.